Return Policy

We understand sometimes things are purchased and then may not be needed. Just notify us that you wish to return the order within 30 days from the date of delivery by emailing our customer care team

All we ask is the items must be returned in an unused condition and in the original packaging where possible. You can either send the items back to us or we can arrange a collection of the order. Please note the collection will be chargeable and this can vary depending on size, weight and quantity of boxes.

We will usually process the refund within 48 hours of having the returned order back after having it checked and completed. 

Warranty- First 30 Days

For any products showing a manufacturer defect within the first 30 days. We will offer you replacement/refund. We do have the right to have the product examined by the manufacturer to determine the fault is a manufacturer defect. This can be done by photos, videos or physical checks.

Incorrect Order Dispatched

With the number of orders we dispatch, if we have accidentally made a human error and dispatched the incorrect item to yourselves, we will arrange for the incorrect items to be collected and the correct items to delivered. On occasion, if the parcel is small and lightweight, we may ask you to post the item back to us and we will refund you the postage costs.